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© 2017 | mav3rik.com

Modernising the Travel Agency – powered by Salesforce and Heroku.

Helloworld is a leading Australian-based travel company, with 2,000+ franchised agents helping customers plan and book their holidays.

Photo by Deanna Ritchie on Unsplash

Together, Helloworld and Mav3rik have built a solution that empowers agents to do more, in less time than the existing solutions in this space.
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Mav3rik provided initial and ongoing architectural and advisory services on the technical approach, and were a core part of the team developing the solution.
  • Transforming a key system used by agents, from outdated legacy offerings to a modern, feature-rich solution

  • Agent productivity boosted with true CRM for managing customers and bookings

  • Significantly reduced times for data capture, giving agents more time with customers

  • Integration with multiple systems to reduce redundant data entry, and enabling more efficient ways of working

  • Reporting functionality provides previously unseen, real-time insights into store performance, supplier relationships, etc.